Introduction
iTrustCapital is a platform designed for investors who want the convenience of trading cryptocurrencies and precious metals inside tax-advantaged retirement accounts. Unlike standard exchanges, iTrustCapital integrates custody, IRA paperwork, and tax reporting into a single workflow. This guide shows you how to sign in safely, set up your IRA, fund and trade assets such as Bitcoin and Ethereum, and protect your account using industry best practices. When you need official instructions, use the platform links above such as the Getting Started hub or the Help Center.
Signing in securely
Always begin by navigating to the official login page: https://www.itrustcapital.com/login. Bookmarks eliminate typos and reduce exposure to phishing. The recommended sign-in flow:
- Open your bookmarked iTrustCapital login page and confirm the SSL lock icon in the browser address bar.
- Enter your registered email and your unique, strong password.
- If you have enabled two-factor authentication (2FA), enter the code from your authenticator app. Authenticator apps (Authy, Google Authenticator) are preferred over SMS for stronger security.
- After sign-in, immediately review your dashboard for balances, recent trades, and transfer status.
If you cannot sign in, use the password reset link on the same login page or open a ticket via the Help Center.
First-time setup & funding
Setting up an iTrustCapital IRA involves identity verification and custodial paperwork. Typical steps include registering with a secure email, completing KYC verification, signing IRA paperwork and beneficiary forms, enabling 2FA, and initiating a funding method (rollover or direct transfer).
- Register & verify: Use the official sign-up flow and submit identity documents as requested.
- Custodial forms: Complete beneficiary and IRA custody paperwork through the platform dashboard — these are required for retirement accounts.
- Enable 2FA: Activate two-factor authentication immediately to protect login attempts.
- Fund the account: Initiate transfers or rollovers. Transfer times vary by originating custodian; consult the Pricing & Fees and the FAQ for timing expectations.
Use the Crypto IRAs page for more information about supported account types.
Trading Bitcoin, Ethereum & other assets
Once your funds settle, you can place trades. iTrustCapital lists supported assets on the Supported Crypto page. Typical trading steps:
- Review your available cash balance and holdings.
- Check live market prices and choose buy/sell order types offered by the platform.
- Place trades and monitor execution and settlement from the transaction history panel.
Keep in mind IRA-specific rules: withdrawals from retirement accounts often have tax implications and possible penalties — consult platform docs and a tax professional for guidance. For trading costs and fee structure, see Pricing & Fees.
Security best practices
Retirement assets should be treated with extra caution. Implement these prioritized security measures:
- Enable 2FA: Use an authenticator app rather than SMS when possible.
- Strong password: Create a long, unique password and store it in a reputable password manager.
- Use bookmarks: Always use a saved bookmark for the login page to avoid phishing domains.
- Protect your email: Your account recovery flows rely on email security — enable 2FA on your email too.
- Device hygiene: Keep OS and browsers updated; avoid public computers for accessing accounts.
See the platform’s official Security page for additional technical details.
Tax reporting & compliance
iTrustCapital issues custodial statements and year-end tax documents for IRA accounts. Download these documents from your dashboard and keep them for tax filings. The platform provides general tax reporting support, but does not substitute for personalized tax advice — consult a tax professional for your circumstances. Reference the FAQ for reporting timelines.
Troubleshooting & support
Common issues and fixes:
- Forgot password
- Use the password reset link on the official login page. If you don’t receive an email, check spam folders and then open a ticket in the Help Center.
- Lost 2FA device
- Contact support through the Contact page and complete the account recovery verification steps. Expect to provide identification documents.
- Transfer delays
- Transfers may take several business days. Track status in your dashboard and consult the FAQ for typical transfer timelines.
Daily checklist
- Confirm URL
https://www.itrustcapital.com
and SSL lock before signing in.
- Review balances, pending transfers, and recent transactions after login.
- Sign out when finished, and avoid saving passwords on shared devices.
Official resources: Login • Getting Started • Help Center